Cloud computing is the new system that had promised so many things in the structure and conduct of business to online organizations and businesses. These new, improved processes include better flexibility, reduced costs, greater performance, advanced security, managerial ease, and reduced infrastructure investments among others.
Reliability, however, is the topmost concern among IT managers when referring to this new model set by cloud computing systems. You can also hire experts for reliable cloud computing in Perth.
Image Source: Google
For the organization, downtimes are generally regarded as planned or unplanned. Cloud computing has some benefits for planned downtimes. However, it can produce the biggest effect on businesses in reducing unplanned downtimes.
Planned downtimes are usually out of the area of vendors of cloud computing unless they offer IT operation services as well. These planned downtimes are usually software maintenance, upgrades, or scheduled equipment repairs.
In cloud computing, planned downtimes are kept to a minimum because that is part of what they are selling (providing high uptime). Unplanned downtimes are where the cloud vendors can offer the most, or where they can lose the most.
Service level agreements (SLA)
Despite the claims of reliability, only a few cloud vendors have fixed SLAs that can assure controlled downtime or present reimbursements for extra downtime. Vendors with appropriate software with self-healing properties offers better guarantees in their SLA with their clients.
Some big organizations do not normally guarantee this level of services. Those cloud vendors with self-healing software (or some similar technologies) can still suffer unplanned downtime for many reasons, foremost of which is human error.